Spotify

  1. What is Spotify?

  • Digital Music Streaming Platform – Spotify allows users to stream millions of songs, podcasts, and audio content on demand.

  • Personalized Listening Experience – Users can discover new music through curated playlists, algorithmic recommendations, and user-created playlists.

  • Available Anytime, Anywhere – Accessible across devices (mobile, desktop, smart speakers) with both free (ad-supported) and premium (subscription-based) options.

Background

Spotify’s “Liked Songs” lets users save favorite tracks, but lacks an easy way to turn filtered songs into playlists. Currently, creating playlists by mood or genre requires manual effort, making the process time-consuming. This project explores a feature to automate and streamline playlist creation.

Research Goals

To understand how users organize their saved music and identify opportunities to streamline playlist creation from Spotify’s “Liked Songs” using filters like genre and mood.

Objectives

1

Filter Liked Songs by genre, mood, or other attributes

2

3

Automatically generate playlists from the filtered selection

Save or share these playlists with ease, ensuring faster access to tailored listening experiences

2. User Interviews

To create a more intuitive music organization experience, I conducted in-depth user interviews to uncover how listeners currently use Spotify’s “Liked Songs” and their challenges with organizing music. The insights gathered from these interviews shaped the feature concept — an effortless way to auto-generate playlists using filters like genre, mood, and listening habits

Understanding Users’ Listening and Playlist Habits

Findings (interviewed 5 users):

Common User Needs: Easy organization of liked songs, time-saving playlist creation, intuitive filter options

Motivations: Want playlists that reflect current mood, activity, or time of day

Pain Points: Manual playlist creation is tedious and often ignored despite interest

Desired Experience: Fast, personalized playlist creation with smart suggestions

Impact: Improved user satisfaction and deeper engagement with saved music

Affinity Mapping

Color-coded the key insights from each interview to reveal any patterns.

Separated the patterns into 10 groupings

Key Insights

  1. Liked Songs are cluttered

    Users often save tracks without organizing them, making it hard to revisit or create meaningful playlists later

  2. High demand for automation

    Participants want to filter and auto-generate playlists based on genre, mood, or listening patterns — saving time and effort

  3. Personalization matters

    Users value playlists that reflect their routines, emotions, or preferences, and want contextual recommendations to feel more connected

  4. Simplicity is key

    A clean, intuitive interface is essential. Users prefer features that are easy to find and use without heavy onboarding

  5. Music is emotional and social

    Playlists are often tied to moods or memories. Users also want to share and explore playlists with others

  6. Competitor influence

    Users referenced features from Pandora and YouTube Music as better at recommendation and automation, setting higher expectations for Spotify

Moving Forward

Based on user insights, there’s a clear opportunity to enhance Spotify’s "Liked Songs" feature with smarter automation, stronger personalization, and streamlined playlist creation. Moving forward, the focus will be on designing an intuitive experience that empowers users to quickly generate meaningful playlists from their saved songs — all while aligning with their moods, routines, and listening goals

3. Define

Clarifying the User’s Needs and the Core Problem

  • User Needs: Organize and access saved music more easily without manual playlist creation

  • Personas & Empathy Maps: Two personas helped define user frustrations and automation desires

  • Problem Statement: Manual playlist creation is tedious and “Liked Songs” quickly become cluttered. Users want a smarter, more intuitive way to organize music that reflects their habits and moods

Persona 1:

This user describes someone that moves to a new location is finding it hard to adjust to the difficult cultural dynamics of the new location

Persona 2:

This user describes someone that moves to a new location is finding it hard to adjust to the different weather climate

4. Prioritization

Generating and Prioritizing Solutions for User Needs

Project Goals

User Flows

Sitemapping

5. Prototype

Transforming Insights into Interactive Solutions

Wireframing: Created low-fidelity wireframes to visualize how users could scan their "Liked Songs" and automatically organize them into curated playlists by mood, genre, or activity.

Refinement: Developed high-fidelity mockups that brought the concept to life, focusing on intuitive playlist generation, smart filters, and a seamless music discovery experience.

Lofi Wireframes

HiFi Wireframes

6. Testing

Validating the Design with Usability Testing

Usability Testing: Conducted usability sessions to evaluate how effectively users could create smart playlists from their “Liked Songs.” Feedback highlighted pain points around playlist customization and automation triggers.

Iterative Improvements: Adjusted flows and copy for clarity, added visual cues, and streamlined interactions to improve usability and better align with user expectations.

User Testing Summary

The playlist creation flow was tested with 5 participants to evaluate clarity, efficiency, and feature usefulness. Overall, users found the experience intuitive and valuable, with no major obstacles.

Key Insights

  • All participants easily located “Liked Songs” in their library.

  • Users intuitively used the Create Playlist button and appreciated the filter options (genre, mood, recency).

  • The ability to edit playlists (e.g., rename) was clear and quick.

  • The filtering system helped reduce friction in playlist organization.

User Feedback Insights

  • “It felt smoother than apps like Pandora.”

  • “I wouldn’t have discovered it on my own — it needs a little more guidance.”

  • “Loved how easy it was to create mood-based playlists.”

  • Users appreciated the concept but suggested reducing text and adding icons for better visual clarity.

Opportunities

  • Enhance Discoverability: Use onboarding tips or visual prompts to highlight the new playlist creation feature.

  • Improve Filter UI: Reduce text and add intuitive icons to make the filter screen feel lighter and more engaging.

Conclusion

The new playlist creation feature aligns with user needs for simplicity and customization. With minor design tweaks and discoverability enhancements, this addition could significantly improve music organization and engagement.

7. Iteration

Refining the Design Based on User Feedback

During usability testing, users responded positively to the playlist creation flow but highlighted one key area for improvement: the Filter Screen.

Main Feedback:

  • “There’s too much text — icons would make it easier to scan.”

  • “I like the filters, but the layout feels dense.”

  • “A visual approach would make this faster to use.”

Design Iteration Focus:

  1. Reduced Text Load

    • Replaced long filter category labels (e.g., “Filter by Mood”) with short titles or icon-only buttons.

  2. Added Visual Cues

    • Introduced intuitive icons for Genre, Mood, and Recency to improve scanability.

    • Used tooltips or brief pop-ups for added context, only if needed.

  3. Improved Layout Hierarchy

    • Grouped filter options visually using spacing and subtle dividers.

Conclusion

Feature-Driven Design: This project introduced a smart playlist creation tool, improving the user experience by making music organization faster and more intuitive.

User-Centered Tool: By focusing on real listener habits and frustrations, the feature helps users curate playlists based on mood, genre, or activity — all with minimal effort and maximum personalization.

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